I had a day off on Thursday because Sky told me their guy would be over to install a satellite dish. He never showed up, he didn't call, but they have such a monopoly I will have to ring them back and organise another appointment - and another day off cos they don't do week ends.
I thought I'd kill two birds so on Thursday I was hoping to get my car serviced too. The garage promised they'd call with a estimated quote and confirmation of the time I'd need to take the car in. They didn't call.
Customer service stinks in this country.
Sunday 16 December 2007
Customer service
Posted by sophie_k at 00:38
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